aosu EU Data Act Notice
Last updated: September 14, 2026
This notice provides information under Article 3(2) and (3) of Regulation (EU) 2023/2854 (the EU Data Act) about data generated by aosu connected products and related services, and your rights to access and share that data.
This notice covers product data, related service data and necessary metadata within the scope of the Data Act. Personal data processing is also explained in our Privacy Policy.Your other statutory and contractual rights remain unaffected.
Product Category: Smart Home Cameras, Video Doorbells
Covered models:
C6P, C6P2BH11, DC6P; C6S, C6S2BH11, DC6S; C7P, C7P2BH11, DC7P; C7S, C7S2BH11, DC7S; V8P, V8P1AH11, DV8P; V8S, V8S1AH11, DV8S;
C8E, C8E2DA11, C8E2DA11+H1L, DC8E, DC8E+H1L; C9C, C9C3CA11+H1L, DC9C, DC9C3CA11, DC9C+H1L; C9S, C9S13, C9S2CH11, DC9S, DC9S13;
C9E, C9E2DA11, DC9E; C9C, C9C3EA11, C9C3EA11+H2L, DC9C, DC9C+H2L; L7P, L7P2DA11, DL7P; C8S, C8S2DA11, C8S2EA11+H2E, DC8S;
C6L, C6L2BA11, DC6L, DC6L2BA11; C7L, C7L2BA11, DC7L, DC7L2BA11; C8L, C8L2BA11, DC8L, DC8L2BA11; C9L, C9L2BA11, DC9L, DC9L2BA11;
C9C, C9C2CA11, DC9C, DC9C2CA11; V8E,V8E2CA11,H3L2CA11,V8E2CA12,H3L2CA12,DV8E,DV8E2CA11,DV8E2CA12;
V8S,V8S21,DV8S21,V8S1AX11,V8S1AX12; V8P21,DV8P21,V8P1AXI2; C9X,DC9X,C9X11,DC9X11,C9X12,DC9X12,C9X13; C9P,DC9P,C9P21,DC9P21;
C6P2BH12, DC6P2BH12; C7P2BH12, DC7P2BH12; C6S2BH12, DC6S2BH12, C6S3CH11, DC6S3CH11; C7S2BH12, DC7S2BH12, C7S3CH11, DC7S3CH11;
C8S2EA12, C8E2EA11, C8E2EA12, DH2L, DH1L, DL7P2DA11; C2E, C2E2DA11, DC2E, DC2E2DA11;
C2P, C2P2BH11, C2P2CH11, DC2P, DC2P2BH11, DC2P2CH11; C4L, C4L2DA11, DC4L, DC4L2DA11; C5L, C5L2DA11, DC5L, DC5L2DA11;
C5E, C5E2CH11, DC5E, DC5E2CH11; L5P, L5P2CA11, DL5P, DL5P2CA11
1 . Data holder information
AOSU LIFE PTE. LTD.
Address：9 NORTH BUONA VISTA DRIVE, #02-01, THE METROPOLIS, SINGAPORE 138588
2 . Data Generated/Collected by Connected Products
The following table outlines the data generated by aosu connected products and related services：
| Data Category | Format & Volume | Generation & Collection | Storage & Retention | Access, Export & Deletion | Purpose of Use | Third-Party Sharing |
| Device Information & Status— Device Model, SN, Firmware/Hardware Version, Wi-Fi/BT signal status; Power/Battery level, Online/Offline status | JSON, TXT; 1k/day | Device/base station; reported on status changes | Device: overwritten when full or formatted. Cloud: 14 days | App viewing; automatic overwrite or unbinding | Operation, performance and user experience | Yes (cloud service providers) |
| User Configuration &Device Settings— Recording mode, night vision settings, audio settings, motion/sound detection sensitivity & zones, notification rules, pairing info | JSON; 1k/day | App; collected when settings change | Device/cloud; until device deletion | App viewing; delete device | Execute user commands;Device operates per user intent/config | Yes (cloud service providers) |
| Operations & Diagnostics— Error codes, firmware update progress & logs, network disconnect/reconnect logs, Wi-Fi diagnostic logs. | JSON, TXT; 1k/day | Device/base station; event-triggered, periodic or on request | Device: until power-off. Cloud | App viewing | Service delivery and diagnostics | Yes (cloud service providers) |
| Usage & Interaction— App page logs, pairing success rate, crash logs, daily activity telemetry, solar charging efficiency & status. | JSON; about 10 MB/device/day | App/device; event-triggered, periodic or real-time, depending on data/model | App logs: 7 days | Partial App viewing; local cache clearing/uninstallation | Feature delivery, usage analysis, troubleshooting and improvement | Yes (cloud service providers) |
| Preferences & Notifications— Email subscriptions, push notifications, Do Not Disturb and update preferences | JSON; push: 100M/day; email: 30K/day | Cloud; push notifications are event-triggered | Cloud push: 7 days. | App viewing/deletion | Push notification delivery | Yes (cloud, e-commerce and communication service providers) |
3 . Our use of data and third parties
We use the data for the purposes described in the table above, including providing services, maintaining device operation, diagnosing faults and improving our products. We use readily available non-personal data on the basis of our contract with you.
The table above describes third-party sharing and its purposes. For information about personal data processing, please refer to our Privacy Policy.
4 . Accessing your data
You can view available data through the aosu App as described in the table above. For assistance with accessing or retrieving your data, please contact support@aosulife.com, specifying your device, the data requested and the relevant period.
We will review and respond to your request in accordance with applicable law and explain how the requested data can be accessed or provided. We may request information necessary to verify your entitlement to the data. Requests involving personal data or trade secrets will be handled subject to applicable legal safeguards.
5 . Contact us
If you have any questions about this notice or your rights under the Data Act, please contact us at support@aosulife.com. We will be happy to assist you.
